FAQS
You Asked, We Answered
SHIPPING
Destinations & cost:
Vargis provides tracked shipping of our orders to you via Royal Mail service.
If an order does not arrive with you within 15 days as seen via the tracking information, we are able to refund your order. Please get in touch with us, if this is the case.
- UK standard shipping (1-3 business days) is £3.69.
- International delivery is calculated at checkout based on weight.
- International orders may be subject to customs and handling fees when the package reaches its destination country.
- We can only post to the shipping address provided.
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Shipping times:
- We ship within 2-3 business days
- UK shipping takes 3-5 business days
- International shipping times vary depending on the shipping provider, destination and other factors. Please drop us a message on Instagram or contact us here for an estimated shipping time.
RETURN POLICY
- Due to the nature of our business, unfortunately, we do not offer refunds.
- We aim to list any faults with our items in the description, however, if anything has been missed, please contact us via Instagram or directly through our website.
- We recommend you read the descriptions thoroughly and check your measurements to avoid disappointment.
Please get in touch via our contact page, or through our social media if you have any questions prior to purchasing – we’re always happy to provide additional images and extra information!
PAYMENT OPTIONS
- We accept secure payments for both local & international customers via Credit & Debit Cards or PayPal
Please note that exchange fees may apply if your currency is not GBP.
CAN I CHANGE OR CANCEL MY ORDER?
- Orders can be cancelled or amended unless the item(s) have already been dispatched.
- Should you wish to cancel or amend your order please contact us here, or via our socials. We will respond as soon as possible, however, in some cases, we may not see your message in time.
- If you need to change your shipping or billing address, please get in touch. We will need to refund your order so you can repurchase it with the correct address.